Question 1

What's an ACU?

Accepted Answer

An Aquata Compute Unit is the metering unit for everything that runs on the platform — pipelines, transformations, reconciliations, and queries. Your annual quota covers all of it, so connector count and model count are never billed separately.

Question 2

What happens if we exceed our ACU allowance?

Accepted Answer

Overage is billed at $0.50 per ACU, invoiced quarterly. The Aquata console shows consumption in real time so the ops team can see trajectory before month-end, and we give 90 days of runway before overage charges kick in.

Question 3

Are connectors counted separately from compute?

Accepted Answer

No. Every connector to custodians, fund admins, market data vendors, and portfolio systems is included in your tier. The 350+ data models and any custom transformations sit on top of the same ACU pool.

Question 4

How fast can we be in production?

Accepted Answer

Weeks, not months. Pre-built connectors land a custodian, fund admin, or market data vendor in minutes. Custom transformations and reconciliations are scoped during the Forward Deployed engagement — 10 hours on Pro, 20 hours on Scale.

Question 5

Can we change plans mid-contract?

Accepted Answer

Yes. Upgrade at any time; the difference is prorated. Downgrades take effect at your next renewal. There is no contractual penalty for moving up a tier.

Question 6

What does Enterprise unlock that Scale does not?

Accepted Answer

A compute baseline calibrated to your specific firm, dedicated Forward Deployed engagement, Aquata AI Agents included, SLA-backed support, and a scoped implementation project sized to your data estate.

Question 7

Is there a free trial?

Accepted Answer

Yes. Trial environments use the same security architecture as production: isolated workspace, encrypted at rest and in transit, role-based access controls, and full audit logging. Reach out and we will provision one.

Pricing that scales with your data

What would your team build with 6 months back?

Frequently asked questions